The Agenda - Faculty and Staff Newsletter

Author: Tracey Meyer

  • Keeping Your Information Safe

    A phishing attempt is one of the common types of cybersecurity threats we face daily. Anyone with an email account is a target for phishing scammers. The primary goal of phishing is to trick you into providing your credentials such as passwords or other sensitive information. In other cases, scammers may impersonate someone you know and try to convince you to purchase gift cards, asking you to provide the card number. Scammers and hackers are consistently finding new ways to make their messages more convincing, making even the most careful among us a victim by clicking on a link, opening an attachment, or simply responding to a message. Because these actions can have dire consequences, it is important to remain vigilant, use common sense, and understand the best practices that can keep your information safe.

    To combat phishing attempts, the OIT has created a website, Phish Bowl, consisting of helpful tips to identify and avoid phishing scams, including links to the Cybersecurity and Infrastructure Security Agency (CISA) alerts page, and the SANS Institute’s Security Awareness Tip of the Day. Also included on the Phish Bowl page are a series of brief and entertaining YouTube videos on topics such as passwords, data handling, computer theft, phishing, and ransomware, and more. In just a few minutes per video, you can raise your awareness of crucial security best practices. For more information on how to identify and report phishing messages, please see https://agenda.libraries.rutgers.edu/iis-updates-january-2021/#phishing.

    You are the first line of defense. If you receive a suspicious message, please forward it with Message Details to support@rulhelp.rutgers.edu immediately. We will review your message and report it to OIT, if necessary.

    To further increase security, Rutgers has already required Duo two-step login for Rutgers Connect. Since it has been required for Rutgers Connect logins, cybercriminals have not gained access to a single Rutgers Connect account. Starting on July 1, Duo will be required for all websites and services accessed through Rutgers’ Central Authentication System (CAS) from on campus and off campus, including Box, Canvas, myRutgers, Webex, Zoom, and many others.

    If you have concerns or questions about phishing or the additional Duo requirements, send an email to support@rulhelp.rutgers.edu.

  • Rutgers Connect Recent Changes and Enhancements

    OIT has announced some recent changes and enhancements in Rutgers Connect. We’ve highlighted and described some of them here. Some are already available, while others are currently rolling out to all Microsoft users. Please do not hesitate to contact IIS at support@rulhelp.rutgers.edu if you have questions or comments about these new or enhanced features, or anything in Rutgers Connect.

     Outlook on the web (OWA): Update in Accessing Mail, Calendar, People, and To Do

    Microsoft is rolling out a newly designed app bar on the left side of the folder pane that will change how users access Mail, Calendar, People, and To Do. The app bar will make it easier to launch Word, Excel, PowerPoint, and OneNote on the web directly from Outlook on the web.

    OneDrive: 250GB Upload Capability 

    Microsoft is raising the upload file size limit of its OneDrive file storage service from 100GB to 250GB. This improvement will allow users to upload files of up to 250GB into OneDrive, Teams, and SharePoint. Please keep in mind that factors such as bandwidth, location, and network capacity may impact large uploads.

    Microsoft Word: Text Predictions

    Microsoft has begun rolling out a new text prediction feature to speed up the writing of documents written in English. Word will highlight grayed-out predictions when users are writing a document. Suggestions can be accepted using the Tab key or rejected by hitting Escape or continuing to type. The new text predictions feature will be enabled by default but can be disabled if desired. The feature reduces spelling and grammar errors and learns over time to give the best recommendations based on your writing style. Text predictions were previously made available in Outlook on the web where it can also be disabled if desired.

    Microsoft Word: Modern Comments

    Modern Comments, first introduced in the mobile and Web versions of Word, have been improved based on feedback and are now available in Word for Windows and Word for Mac. Enhancements include improved keyboard shortcuts and @mention notifications and will start rolling out to Windows and Mac users in April. Modern Comments offer enriched collaboration coupled with the ability to assign and resolve comments and respond to @mention notifications via email.

    Microsoft Teams: History Menu

    Microsoft has introduced a history menu in the Microsoft Teams desktop clients that displays a user’s recently visited locations. By hovering over the backward and forward navigation buttons at the top of the Teams client, users will be able to see recently visited locations in Microsoft Teams. The history menu makes it easier to navigate to previous locations, such as nested tabs and documents.

    Teams Meetings: Participants Increased

    Microsoft is increasing the limit of participants and chat size in interactive meetings from 300 to 1,000.

    Microsoft Teams: New File Sharing Experience

    Microsoft is updating the file sharing and access control experience in Microsoft Teams to align with the existing functionality across the other Microsoft 365 applications. When users share a file from within Teams (desktop/web), they will have the option to create sharing links that provide access to people with existing access, people within your organization, and specific people. Before users share a file in a chat and channels, they will be notified if recipients don’t have permission to view the file. The user can change permissions before they share the file (if they have permission to do so). The default file sharing setting for Teams will remain the same and will continue to reflect default permissions in SharePoint, as the two work together.

     

  • IIS Updates – January 2021

    Skype for Business Retiring on July 31, 2021
    Effective July 31, 2021, Skype for Business will no longer be provided as part of Rutgers Connect (Office 365).

    Effective July 31, 2021, Skype for Business will no longer be provided as part of Rutgers Connect (Office 365) and a three-phased transition to retirement is already underway. Microsoft Teams, the suggested product for voice and video conferencing in the Office 365 suite is already available to all users and is the replacement product for Skype for Business.

    Phase 1: New Rutgers Connect accounts will no longer have Skype for Business and it has already been removed from users who have never used the product.

    Phase 2: On Monday, February 1, 2021, Skype for Business will be turned off for any user who has not used the product within 90 days.

    Phase 3: On Monday, May 3, 2021, Skype for Business will be turned off for all users.

    OIT advises that these dates are tentative and subject to change. IIS will provide additional notices closer to the dates mentioned to ensure all affected users are prepared for the upcoming changes.

    If you use Skype for Business and have concerns or questions about the transition, please contact IIS at support@rulhelp.rutgers.edu.

    How to Identify and Report Phishing Scams

    Cyber scams targeted at university email accounts are more sophisticated than ever. It’s important to remain vigilant and aware of typical internet fraud in order not to be fooled into clicking on a malicious link, replying to a scam email message, or even making a purchase, supplying identifying information or credit card or bank account numbers to hackers or scammers. The Rutgers Office of Information Technology (OIT) has created Phish Bowl, a comprehensive resource with quick tips to spot and avoid scams, information on latest threats, and other tips.

    What should I do if I receive a suspicious email message?

    If you receive a message that appears to be a scam or phishing attempt, or are simply unsure, please forward the message and the Message Details to support@rulhelp.rutgers.edu and IIS will review them and report it to OIT if necessary.

    What happens next?

    If OIT deems the message to be a scam or otherwise dangerous, they will block the sender from sending additional messages to university members and block any links contained in the message. They will often remove the messages in bulk from all recipients’ mailboxes. Further actions, such as scrambling NetID passwords may also be taken when a user has clicked on a link or attachment or replied to an email message. If you find yourself suddenly unable to access your email account or other resources requiring authentication, this is the cause even if you did not realize that you may have received a scam email message.

    What is Duo and how will it help?

    OIT is implementing a staged rollout of two-factor login using Duo for enhanced security and all Rutgers Connect users who are off campus will have to start using it as of February 3, 2021. Duo will help protect your account by adding a second layer of security beyond your password. Your identity will be verified using a second factor, such as your phone, mobile device, or hardware token, and will prevent anyone but you from logging in even if your password has been compromised.

    If you have concerns or questions about phishing or the transition to Duo, please contact IIS at support@rulhelp.rutgers.edu.

    Help Guides for Web conferencing tools available in the Staff Resources Site

    Rutgers University offers three different web conferencing tools to faculty, staff, and students. Want to learn more about these tools? Take a look at the help guides and other training materials that provide detailed information about choosing the best tool and on best practices for security when using these tools. If you have any questions, send an email to support@rulhelp.rutgers.edu.

  • Zoom: Security Updates, New Help Guides, and Training Resources Available

    New security features introduced by the Office of Information Technology (OIT) make it possible to ensure security and prevent unwanted guests in your Zoom meetings. If you host online meetings using Zoom, please take a few minutes to familiarize yourself with these important updates:

    To assist you in becoming familiar with Zoom and to help answer some of your questions, IIS has compiled some Zoom Help Guides and Training resources. Topics include basic information to get you started with Zoom, FAQs, as well as training documentation and video tutorials.

    If you have questions or need assistance with Zoom, please contact IIS via email at support@rulhelp.rutgers.edu.

  • Rutgers Connect: Recent Changes and Enhancements

    Some recent changes and enhancements in Rutgers Connect have been announced by OIT. Several are highlighted and described here. Please do not hesitate to contact IIS at support@rulhelp.rutgers.edu if you have questions or comments about these enhanced or new features, or anything related to Rutgers Connect. 

    Login Upgrade:

    Rutgers Connect now allows you to log in with any of your aliases. You are no longer limited to logging in with NetID@libraries.rutgers.edu, and can now use any of the email addresses connected to your account including NetID@libraries.rutgers.edu, NetID@rutgers.edu, or firstname.lastname@rutgers.edu 

    Send Later Option in OWA:

    Microsoft has added a new “Send later” feature for Outlook on the web (OWA) that allows you to schedule your messages to be sent later. This feature was previously only available in the Outlook Desktop Client. To access this feature while composing a message, navigate to the dropdown arrow beside the Send button, click on the ‘Send later’ option, and you will see a pop-up that will allow you to choose the date and time for scheduling the email. Until the message is sent, it will appear in your Drafts folder where you may change or cancel the message.

    End Meetings and Appointments Early in OWA:

    Already available in the Desktop Client, Microsoft is now adding the “end appointments and meetings earlier” setting to Outlook on the web. This setting allows you to end all the events you schedule earlier, with a pre-determined time for events that are under or over 60 minutes. This buffer helps you take breaks in back-to-back meetings. This can be enabled in calendar settings, under the “Events and Invitations” tab.

    OneDrive File Size Increase:

    Microsoft has increased the maximum size from 15GB to 100GB for files uploaded to OneDrive. For uploading very large files, Microsoft recommends using its OneDrive Desktop client. 

    Microsoft Teams New Meeting Experience:

    Several new features have been implemented in the new Teams experience. To enable them, select your profile picture at the top of the Teams app, then Settings > General. Select “Turn on new meeting experience” and restart Teams. The new experience includes features such as pop-out meetings by default, meeting control changes, user interface changes, large gallery view (up to 49 streams), and Together mode. Detailed information about these changes can be found here.

    Screen Recording Now Available in Stream:

    Directly from Microsoft Stream, you can now create short screen recordings of up to 15 minutes, including your camera and microphone, without additional software. To utilize this feature, Select Create > Record screen in Microsoft Stream. More details can be found here.

    View Sign-ins:

    Microsoft now lets you view your sign-ins via https://mysignins.microsoft.com/. Though this information has always been logged, you can now view your own recent activity.

     

  • Schedule Meetings More Easily with FindTime

    FindTime is an Outlook add-in that allows you to easily identify and come to a consensus on meeting times. FindTime shows you the dates and times you and your attendees are available based on the free/busy data in Outlook calendars. A poll is created within an email message which is sent to invitees who can vote on their preferred times. Because FindTime is integrated into Office 365, you no longer need to use separate applications, such as Doodle, to poll colleagues for meeting times. Invitees do not need to install FindTime to vote on meeting times, and invitations can be sent to any email address including external addresses.

    FindTime works with Outlook on the Web (OWA), Outlook 2016 (desktop version), and Outlook for Mac. When using it for the first time, you will need to install the add-in and you will be prompted to sign in to authorize its use. More information on FindTime can be found here.

    If you have questions about FindTime, please do not hesitate to contact IIS by phone at 848-445-5896, option 7, or by email at support@rulhelp.rutgers.edu.

  • OneDrive External Sharing

    Beginning on January 13, Rutgers Connect users will be able to share OneDrive files with collaborators outside of the university. Up to this point, external sharing was possible only between authenticated Rutgers Connect users.

    This feature works like sharing with internal Rutgers Connect users. Anyone with access to the shared link will be able to view and edit shared files or folders based on permissions specified by the owner. More information on sharing OneDrive files and folders can be found here.

    If you have any questions about OneDrive file sharing, please do not hesitate to contact IIS by phone at 848-445-5896, option 7, or by email at support@rulhelp.rutgers.edu.

  • Rutgers Connect Tips and Tricks

    How to create a calendar appointment from an email message

     

    With so many events publicized via distribution lists like RUL_Everyone and other University-wide lists, it may be difficult to keep track of meetings, webinars, training sessions, speakers, and other events you might wish to attend.  The best way to make sure you do not miss these opportunities is to add them as appointments on your Rutgers Connect calendar.

    It is very easy to create an appointment on your Rutgers Connect (OWA or Outlook) calendar without having to retype the details from the email message. We have prepared step-by-step instructions to show you how.

    If you have questions, or need assistance with Rutgers Connect, please contact IIS via email at support@rulhelp.rutgers.edu, or by phone at 848-445-5896, option 7.

     

    Tracey Meyer, Information Specialist, Integrated Information Systems